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Here are a few frequently asked questions about Stop-N-Swap locations and the FLEX device.
What is a Stop-N-Swap location?
Stop-N-Swap™ locations are a more accessible option for receiving regular Ignition Interlock services without having the hassle of visiting an installation shop for every service thanks to our patented FLEX-Cal™ technology.
How do I check when my next appointment will be?
If you have the Client Portal App downloaded, you can check the app. Or you can check on your device by pressing the center button and using the bottom button to scroll down. Then select “Appointments” by pressing the center button.
How do I find a Stop-N-Swap location?
You can find the closest Stop-N-Swap location by entering your zipcode in the section above labeled “Find a Stop-N-Swap Location Near You”.
When do I need to go into a Smart Start shop location?
You only need to go into a service center location for any troubleshooting, violation lockout, and or removal of your Ignition Interlock Device.
Do I need an appointment for a Stop-N-Swap location?
To get serviced at a Stop-N-Swap location there is no appointment needed, just head to your closest Stop-N-Swap.
What devices can be serviced at a Stop-N-Swap location?
Only the FLEX™ (3030) device can be serviced at a Stop-N-Swap location. All other devices will need to go into a shop for regular Service intervals.
The FLEX (3030) device is an all-black unit with 3 buttons on the front of the device that is installed in a vehicle.
Where can I find information about the FLEX device and FAQs?
To find more information about FLEX, you can go to the FLEX page on our website.
Can Someone else take my vehicle in to exchange my Fuel Cell Module?
Depending on your state, you can have someone else take your vehicle to the Stop-N-Swap Location. To confirm this, contact your local service provider or call our Program Advisors at our Customer Care Center.
Do I need to bring anything to the Stop-N-Swap Location?
You will need to bring:
The Stop-N-Swap attendant will take care of the rest!
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Offer ends 11/30/24 (11:59 PM, EST). Valid in AZ, CO, MO, NC, and NM only. Offer applies to lease payments only and does not apply to government taxes and fees. To qualify for this promotion, you must have a Smart Start branded Ignition Interlock Device installed in AZ, CO, MO, NC, or NM on or before 11/30/24 and must mention code SAVE100 when scheduling install. May not be combined with other offers or discounts. Not redeemable for cash or adjustments to prior leases or purchases. Offer limited to one lease per customer.
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Offer ends 11/30/24 (11:59 PM, EST). Valid in UT only. Offer applies to traditional lease payment only and does not apply to government taxes and fees. To qualify for this promotion, you must be a new client or existing client transferring from Affordable Interlock and have a Smart Start branded Ignition Interlock Device installed in UT on or before 11/30/24. May not be combined with other offers or discounts. Not redeemable for cash or adjustments to prior leases or purchases. Offer limited to one traditional lease per customer.