Device Removal Request

We will remove the Ignition Interlock at your request and notify your state authority of the removal. It is your responsibility to verify removal. You must take your Confirmation of Interlock form to your service scheduled appointments. When you have completed your required interlock period, you will submit the completed form to Driver Control.

If you have lost the form, you may request a Confirmation of Interlock Requirement Certificate, by selecting Next and following the steps indicated a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal.
If you have your unrestricted driver’s license from CO DMV, contact your local service center to coordinate removal and be prepared to present your unrestricted license at time of removal.

We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.
You may begin the compliance removal process by selecting Next and following the steps indicated, including uploading the authorization. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.

Your device will need to be serviced for your Final Download on or after your end of restriction date for your compliance review to be processed by the State. You may contact KDOR, email kdor_dc@ks.gov, or call at (785) 296-3671 to obtain your End of Restriction Date.

Upon servicing your device, the data will be sent to the State for review, allow 7-10 process business days to receive their final decision. Upon receiving your IID Compliance Certificate (removal authorization), you may submit it here and representative will notify you of the next steps.

"We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.

Your device will need to be serviced for your Final Download at least ONE day after the Eligibility Date for your Compliance Review to be processed and sent to the State. KYTC can provide your eligibility date.

You may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps."

Step 1: Contact us at (781) 871-7677 to inquire on your last six months of activity on the interlock device, in the event that you require documentation prior to your hearing - please note, documentation request processing time is 7-10 business days and will be emailed upon completion.

If you have any records or receipts (vendor, mechanical or otherwise) related to infractions or violations that occurred within the last 6 months that you would like the Hearing Officer to consider; you may include these records with your Removal Hearing Sheet. Including these records may expedite your Removal Hearing.

Step 2: Go to https://atlas-myrmv.massdot.state.ma.us/myrmv/_/#1
In the first section listed under “MyRMV Online Service Center” click on “Reservations.”, select "Make or Cancel a Hearing Reservation". Click “I don’t have a letter ID” and click next. Follow the prompts from there.

Step 3: During the telephone hearing, the Ignition Interlock Department will review whether any infractions or violations occurred in the past 6 months. If the Hearing Officer finds actionable infractions or violations within the last 6 months, your Ignition Interlock Device Removal request will be denied. You will be required to participate in the IID program for an additional 6 months from the date of your last infraction or violation.

If you do not have any infractions or violations, your Ignition Interlock Device will be approved for removal. The Hearing Officer will remove the Interlock restriction (T) from your license. Contact us at (781) 871-7677 to confirm approval eligibility on your vendor account.

Step 4: It is necessary that you obtain an unrestricted replacement Drivers License.</p.

Step 5: Once you have completed the unrestricted replacement Drivers License process, contact us us at (781) 871-7677 to have the device removed.

You may start the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

Your state authority must grant removal authorization. It is your responsibility to verify removal eligibility. You may email IIDhelpdesk@dos.nh.gov to request permission. You may begin the compliance removal process by selecting Next and following the steps indicated, including uploading the authorization. Upon submission, a representative will notify you of the next steps.

"Your device will need to be serviced for your Final Download at least ONE day after the Eligibility Date for your Compliance Review to be processed and sent to the State. NJ MVC can provide your eligibility date.

If you were required to have the IID on or prior to 11/30/2019, the State does not require you a compliance review to be submitted.

You may begin the removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps."

A2 restriction required, email us a copy of your DL to start the removal process to removals@smartstartinc.com.

A4 restriction required have your state authority submit your removal authorization directly to us or using our reporting portal, SmartWeb.

We will remove the Ignition Interlock at your request and notify your State Authority of the removal. Removing early may result in a violation of the terms of your court order and/or lose your driving privileges and any fees paid will be non-refundable.

If you were required prior to 10/31/22, you may contact Service Oklahoma at IDAP@dps.ok.gov or (405) 522-7000 for your program completion date.

If you enrolled in the IDAP with the Board of Tests on or after 11/1/22, you may reach them at https://oklahoma.gov/bot/bot_idap.html (for online enrollment) or (405) 425-2460 for your completion program date.

You may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.
Your device will need to be serviced for your Final Download at least ONE day after the Eligibility Date for your Compliance Review to be processed and sent to the State.

You can verify your Eligibility Date by visiting DMV2U Online Service Center.
Upon obtaining this date, you may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

Your device will need to be serviced for your Final Download on or after the Eligibility Date for your Compliance Review to be processed and sent to the State.
You may contact PennDOT to obtain your Eligibility Letter.
You may begin the compliance removal process by selecting Next and following the steps indicated, including uploading the Letter. Upon submission, a representative will notify you of the next steps.

Your device will need to be serviced for your Final Download at least ONE day after the Eligibility Date for your Compliance Review to be processed and sent to the State. TN DMV can provide your eligibility date.
You may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.
Your device will need to be serviced for your Final Download at least ONE day after the Eligibility Date for your Compliance Review to be processed and sent to the State.
You may email CustomerCare@dol.wa.gov or call (360) 902-3900 to obtain your eligibility date.
Upon obtaining this date, you may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal. We recommend you contact your state authority to obtain removal approval/verification.
You may begin the compliance removal process by selecting Next and following the steps indicated. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal.
You may begin the compliance removal process by selecting Next and following the steps indicated, including uploading the authorization. Upon submission, a representative will notify you of the next steps.

We will remove the Ignition Interlock at your request and notify your state authority of the removal.

It is your responsibility to verify removal eligibility. Deactivating the SmartMobile™ device early may result in a violation of the terms of your court order and/or any fees paid will be non-refundable.
You can begin the process by submitting a request and a representative will notify you of the next steps.

It is your responsibility to verify removal eligibility.
You can begin the process by submitting a request and a representative will notify you of the next steps.

It is your responsibility to verify removal eligibility.
You can begin the process by submitting a request and a representative will notify you of the next steps.

Please have your state authority submit your removal authorization to removals@smartstartinc.com

Please contact our MN main office at (952) 224-7050 for an agent to assist you with your removal request.