Ignition Interlock Unlock Code

If you miss your service appointment or receive a violation, your Ignition Interlock will need to be serviced at a Smart Start service center. If you do not service your Ignition Interlock within the time period presented on the Ignition Interlock screen, the device will go into Permanent Lockout. In this case, you are required to have your car towed to a service center to have your device serviced – this cost is incurred at your expense.

To avoid this expense, you may be able to use a temporary Unlock Code as a courtesy allowing you more time to get your device serviced.

"* (required)" indicates required fields

Please select your State below to find out if your State's government will allow Ignition Interlock Unlock Codes to help get you back on your way.

State* (required)

LOCKOUT CODES BY TELEPHONE ONLY

Customers from Arkansas must call the Smart Start Customer Call Center to request an unlock code.

Smart Start Customer Call Center: (800) 880‑3394

MANDATORY CALL-AHEAD

Customers from Idaho or Wyoming must contact the Smart Start Regional Office to make an appointment prior to using the unlock code.

Idaho and Wyoming Regional Office: (800) 536‑7480

LOCKOUT CODES BY TELEPHONE ONLY:

Customers from Iowa, Kansas, or Nebraska must call their Smart Start Regional Office during regular business hours for their unlock code.

Iowa, Kansas, and Nebraska Regional Office: (866) 747‑8278

LOCKOUT CODES BY TELEPHONE ONLY:

Customers from Michigan or Wisconsin must call their Smart Start Regional Office during regular business hours for their unlock code.

Michigan and Wisconsin Regional Office: (888) 234‑0198

LOCKOUT CODES BY TELEPHONE ONLY:

Customers from Missouri must call their Smart Start State Office during regular business hours for their unlock code.

Missouri State Office: (800) 246‑3631

LOCKOUT CODES BY TELEPHONE ONLY

Customers from the State of New York must call the Smart Start Customer Call Center to request state-regulated 2-hour unlock code.

Smart Start Customer Call Center: (800) 880‑3394

LOCKOUT CODES BY TELEPHONE ONLY

Customers from Oklahoma must call the Smart Start Customer Call Center to request one (1) state-regulated unlock code for a 6-hour period.

A $35 temporary unlock code fee will be due at the time of service. This fee is non-refundable and must be paid in full. This fee does not include any additional cost owed such as labor cost or any other balances owed.

Smart Start Customer Call Center: (800) 880‑3394

LOCKOUT CODES RESTRICTED

Customers from the South Carolina must first call the Smart Start Customer Call Center; we will contact the South Carolina program administrator on your behalf. If the South Carolina program administrator approves the request, we will provide you a unlock code.

Smart Start Customer Call Center: (800) 880‑3394

LOCKOUT CODES BY TELEPHONE ONLY

Customers from Virginia must call the Smart Start Customer Call Center to request state-regulated 3-hour unlock code.

Smart Start Customer Call Center: (800) 880‑3394

LOCKOUT CODES RESTRICTED

Customers from Massachusetts and Washington are not eligible for a unlock code due to State regulations. If you have any questions regarding these restrictions, please contact the Massachusetts RMV or the Washington State Patrol Impaired Driving Office respectively.

Massachusetts RMV Office: (857) 368‑8200

Washington State Patrol Impaired Driving Office: (206) 720‑3018

LOCKOUT CODES BY TELEPHONE ONLY

Customers from West Virginia must call the Smart Start Customer Call Center to request a lockout unlock code.

If you are requesting a unlock code for the second time, have been in lockout for 30 days or longer, or have been disqualified from the Interlock Program, the West Virginia DMV must approve your request.

Smart Start Customer Call Center: (800) 880‑3394

Before proceeding, you must read and agree to the Terms and Conditions of Service for the Unlock Code:

TCOS Agreement* (required)

Terms and Conditions of Service

The unlock code is a single-use code to unlock your vehicle once and only once.
It typically unlocks your vehicle for a 6-hour period.
You may start and stop your vehicle unlimited times within the unlock time period.
DO NOT enter the code until you are sure you can arrive at a Smart Start facility within the unlock time period.
If your unlock time period expires, you will need to tow your vehicle to a Smart Start facility at your own expense.

I have read and agree to the Terms and Conditions of Service

TCOS Agreement (Tennessee)* (required)

Terms and Conditions of Service

The unlock code is a single-use code to unlock your vehicle.
The temporary unlock code will only be issued one (1) time in a thirty (30) day period for the purpose of allowing a participant to drive their vehicle to a service center for service.
It typically unlocks your vehicle for a 2-hour period.
You may start and stop your vehicle unlimited times within the unlock time period.
DO NOT enter the code until you are sure you can arrive at a Smart Start facility within the unlock time period.
If your unlock time period expires, you will need to tow your vehicle to a Smart Start facility at your own expense.

I have read and agree to the Terms and Conditions of Service

Fee Agreement* (required)

I acknowledge and agree to pay the $25 temporary unlock code fee at the time of service.

A $25 temporary unlock code fee will be due at the time of service. This fee is non-refundable and must be paid in full. This fee does not include any additional cost owed such as labor cost or any other balances owed.

Fee Agreement* (required)

I acknowledge and agree to pay the $35 temporary unlock code fee at the time of service.

Fee Agreement* (required)

I acknowledge and agree to pay the $50 temporary unlock code fee at the time of service.

A $50 temporary unlock code fee will be due at the time of service. This fee is non-refundable and must be paid in full. This fee does not include any additional cost owed such as labor cost or any other balances owed.